Player support

Having trouble with a mission, purchase or saved game? Contact Buddy & Rex Studios.

Email support

You can also write directly to support@buddyrexstudios.com.

What to include

Your game version, phone model and Android version.
The mission and a short description of what happened.
A screenshot if it helps explain the issue.
For purchase issues, the Google Play order reference if available. Do not send payment-card details.

Never send your Google password, verification codes, full card number or purchase-verification token.

Restore a full-adventure purchase

Use the same Google Play account that made the purchase.
Connect to the internet and open Restore/check full game in the game.
If Google still shows the order as pending, wait for its final result before buying again.
If the order is approved but the game stays locked, contact support.

Refunds and revoked access

Refund requests are handled through Google Play’s purchase support. A refunded or revoked full-adventure purchase no longer grants access to paid missions or unlock-only gear.

Privacy and deletion

For requests involving your game account or server-held data, see Request data deletion. Please do not uninstall the game or clear its data while investigating a save issue unless you intend to remove local progress.