Your data, your choice

Request game-account
and data deletion

You can request deletion of Buddy & Rex Studios’ server-held game account and related data without reinstalling the game.

1. Send a deletion request

Email support@buddyrexstudios.com with the subject Buddy & Rex data deletion request. Tell us whether you want your game-service account and related data deleted, or only specific data. Include your displayed game player ID if available. Do not send passwords, verification codes, full card details or purchase tokens.

2. Verify ownership

We may ask for information needed to confirm that the request concerns your own account. If you cannot access the game or find your ID, say so in the email and we will explain the next steps.

3. What happens next

After verification, we handle deletion of publisher-controlled game-service account data and associated records, subject to necessary exceptions. This can include authentication/profile records, server-managed wallet or ownership state and related game-service data. We confirm the outcome and explain any records that must be retained for refunds, fraud prevention, accounting or legal reasons.

Deletion can affect access, restoration and server-held state. It does not request a refund, cancel a Google Account, delete Google’s own purchase records, or automatically erase progress stored on your phone.

Remove progress from your phone

Use Android’s app settings to clear Buddy & Rex storage if you want to erase local saves. This removes local progress. Android/device backups may need to be managed separately.

Google Play Games information

Manage or delete your game’s Play Games data in Google Play Games settings or your Google Account controls. Those controls are operated by Google.